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Liz Torrey

Dear International Parents and Students,

We have some additional information to share with you about your Student Injury & Sickness Plan, as a follow-up to our email on March 26

Option to Extend Coverage

You have the option to extend coverage of your insurance plan from 10 months (ending June 14, 2020) to 12 months (ending August 14, 2020). 

If you are interested, please contact the Health Center to receive a quote for the cost difference of the extended coverage. The cost difference would be billed to your Smart Tuition Account.

How to Manage Coverage and Claim Submissions: 

If you have not already, please establish an account with the UnitedHealthcare online system. Establishing an account will enable you to:

  • Print, view and request an ID card
  • Review claims status and Explanation of Benefits
  • Submit claims
  • Locate a provider/pharmacy (for students still in the United States)
  • Review coverage information and confirm dates of current coverage
  • Review/print a copy of your plan summary

How do I establish an account?

This link: provides a video on how to set up an account on the UnitedHealthcare website. Once you have watched the video, please email or call 1-844-232-7370 (between the hours of 7:30 a.m. EDT and 4:30 p.m. EDT) and a UnitedHealthcare representative will help you complete the process.

How do I submit a claim?

You can submit a claim through your online account, or you can use this claim form.

How do I check the status of a claim?

This link: provides a video on how to check claims status.

How will a claim be paid?

While UnitedHealthcare is willing to pay non-U.S. providers, most of those providers will require the student to pay them and then have the student seek reimbursement from UnitedHealthcare. Please note that the check will be made payable to the student in U.S. currency (after currency conversion has taken place). A check will be mailed to the address indicated on the claim form. 

If you are seeking further information on your Student Injury & Sickness Plan and/or its COVID-19 policies, is a helpful resource that is being updated consistently as the situation continues to evolve. If you have additional questions, you can contact UnitedHealthcare Student Resources. The phone number is listed on your insurance card.

Thank you,
The St. Andrew's Health Center Team



Chef Ray's Emails

Happy Fat Tuesday Andrean's!

Mardi Gras is French for "Fat Tuesday", reflecting the practice of the last night of eating rich, indulgent foods before the ritual fasting of the Lenten season.  Today is also Spring Break Eve, so we've got some fun and all in store for you, but first, your weather!  It's going to be rainy today with a high of 49.  Clearing up for this evening.

Today's lunch will feature a Slower, Lower, Po' Boy.  This will be our version of this Bourbon Street delicacy using chicken tenders (instead of oysters) and deconstructing it so you can make a sandwich of it with proper fixings and a Creole remoulade sauce.  We will be serving this with housemade chips and roasted broccoli.  For dessert, Baker May has been busy putting together some Kings Cake Cupcakes.  Don't worry, there's only a couple with the "King" on top, none on the inside!  Look for a Cajun Portobello Po'Boy as your vegan & vegetarian option inside the servery.

Break Today will feature Lava Cake!!!!

Dinner will carry on some Cajun flavors with a blackened chicken, flank steak, white rice, cajun tofu and other side dishes.

Have a wonderful and safe Spring Break and we'll see you in a few weeks!